Software Maintenance and Enhancement

Typically, a software product spends more than half of its life cycle in maintenance and support. However, planning for this stage of the product's life is at times surprisingly inadequate. This often happens because project managers, software developers and customer requirement analysts are too much obsessed with the challenges of software development and fail to devote proper attention and effort to software maintenance and support.

In order to stay above competitors, technology vendors need to make sure that their products and solutions are updated and enhanced on a regular basis, and have all the features and functionalities as required and expected by their customers.

Alongside with our consistent approach to software development, we deliver highly professional outsourced software maintenance as well as continuous functional updates to your products.

With years of software maintenance experience, we are offering you a low, predictable cost in enhancement of existing products, level 2, 3 and 4 software product support, release management, and bug fixing. MERA's typical software maintenance and enhancement services include:

• Product sustaining and enhancement for Switches/Messaging Systems
• Development and sustaining of OMC-R (Operation and Maintenance Center) subsystems
• Maintenance and enhancement of PBX software (under VxWorks and Unix-like OS)
• Maintenance and enhancement of digital phone-set firmware for Enterprise Switches/Messaging Systems